Frequently Asked Questions


DO YOU SHIP WORLDWIDE?

I'm from Dallas, TX and I do ship worldwide. Shipping is free in the U.S. for all orders.  For every other country shipping costs are calculated based on the weight, package dimensions and your country.

HOW LONG WILL IT TAKE BEFORE I RECEIVE MY ORDER?

You should expect receiving your order around 6-14 business days after your order has been placed. If you wish to receive it faster, please send me an email at austinjamesartshop@gmail.com

WHAT IS AN ART PRINT?

An art print is a printed picture of the real painting. It's printed on a high-quality paper or canvas based on the option you chose. All prints are hand signed and numbered by the artist.  Art prints on canvas and larger paper sizes can take up to 2 weeks to ship. 

DO YOU TAKE CUSTOM PAINTING REQUESTS?

YES! Please email me at austinjamesartshop@gmail.com.  I typically have a handful of commission projects I am working on at a time so it may take a few weeks or longer before I can start on your painting.